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Collaborative Development

The decision to outsource business requirements is usually motivated by a desire to reduce costs and administrative effort. However, most companies who outsource their IT requirements to cheaper territories often achieve savings at the expense of quality and reliability of service. This is because of the relative lack of transparency, collaboration, and control in conventional outsourcing. This is why it is typically described as a 'black box'.

In contrast, every engagement with 24/7 International is highly collaborative and deliverables driven. When you engage us to deliver an outsourced IT requirement, we make sure that you retain a high degree of visibility and control over the project, compared to conventional outsourcing. We achieve this using a variety of strategies. For instance, we can send project managers to interface with you regularly, and on-site, whenever possible. In many cases, we are even able to deploy part of our Collaborative Development team to your site, to work on portions of the project along with you.

 

Conventional Outsourcing Collaborative Development

OVERTIME

Not a consideration, as delivery is based on contracted deliverables and pre-determined timelines and milestones.

Not a consideration, as delivery is based on contracted deliverables and pre-determined timelines and milestones.

PRODUCTIVITY

Delivery is based on contract. No visibility and control regarding productivity of resources engaged in the project.

Delivery is based on contract, but close collaboration ensures visibility with regard to project productivity.

EFFICIENCY

Delivery is based on contract. No visibility and control regarding efficiency of resources and processes engaged in the project.

Close collaboration ensures visibility with regard to project efficiency.

QUALITY

Delivery is based on contract. Engagement is on a contract basis.

Delivery is based on contract. Engagement is on a contract basis.

Client has no visibility and control and no responsibility for resources engaged in the project.

Client retains visibility and is consulted for input, regarding resources and processes engaged in the project.

SCALABILITY

Delivery is based on contract. Scaling up or scaling down the project entails additional discussion, renegotiation, and contract changes.

Delivery is based on contract, but ongoing and close collaboration enables faster and easier scaling up or scaling down of project requirements and details.

CONTINUITY

Delivery is based on contract. Neither client nor supplier focused on continuity on project, or on institutional memory.

Close collaboration enables mutual and ongoing learning and provides for improved continuity and institutional memory, even if project is outsourced.

Engagement is contractual, and based on deliverables.

Engagement is contractual, and based on deliverables, but strengthened and improved by ongoing communication and mutual disclosure throughout the process.

COLLABORATION

Collaboration is confined mostly in the contract discussion and negotiation phase. Once work begins, delivery and billing proceed according to contract.

Collaboration is close and continuous throughout the entire process.

No human resource or employment relationship exists.

Despite contractual and outsourced nature of the project, resources engaged on the project are Intrapreneurs who work with a high degree of ownership and responsibility.

OVERTIME
Conventional Outsourcing

Not a consideration, as delivery is based on contracted deliverables and pre-determined timelines and milestones.

Collaborative Development

Not a consideration, as delivery is based on contracted deliverables and pre-determined timelines and milestones.

PRODUCTIVITY
Conventional Outsourcing

Delivery is based on contract. No visibility and control regarding productivity of resources engaged in the project.

Collaborative Development

Delivery is based on contract, but close collaboration ensures visibility with regard to project productivity.

EFFICIENCY
Conventional Outsourcing

Delivery is based on contract. No visibility and control regarding efficiency of resources and processes engaged in the project.

Collaborative Development

Close collaboration ensures visibility with regard to project efficiency.

QUALITY
Conventional Outsourcing

Delivery is based on contract. Engagement is on a contract basis.

Client has no visibility and control and no responsibility for resources engaged in the project.

Collaborative Development

Delivery is based on contract. Engagement is on a contract basis.

Client retains visibility and is consulted for input, regarding resources and processes engaged in the project.

SCALABILITY
Conventional Outsourcing

Delivery is based on contract. Scaling up or scaling down the project entails additional discussion, renegotiation, and contract changes.

Collaborative Development

Delivery is based on contract, but ongoing and close collaboration enables faster and easier scaling up or scaling down of project requirements and details.

CONTINUITY
Conventional Outsourcing

Delivery is based on contract. Neither client nor supplier focused on continuity on project, or on institutional memory.

Engagement is contractual, and based on deliverables.

Collaborative Development

Close collaboration enables mutual and ongoing learning and provides for improved continuity and institutional memory, even if project is outsourced.

Engagement is contractual, and based on deliverables, but strengthened and improved by ongoing communication and mutual disclosure throughout the process.

COLLABORATION
Conventional Outsourcing Collaboration is confined mostly in the contract discussion and negotiation phase. Once work begins, delivery and billing proceed according to contract.

No human resource or employment relationship exists.
Collaborative Development Collaboration is close and continuous throughout the entire process.

Despite contractual and outsourced nature of the project, resources engaged on the project are Intrapreneurs who work with a high degree of ownership and responsibility.